Since then, the Surface Pro 3 in the USA is available in all configurations, i7 processor is particularly evident for the model with the powerful Intel Core a cooling problem . We too heavily loaded the tablet for a long time, it switches easily from – so the information booth yesterday. Since the problem is partially occurred even at rest, but also a software error might be the reason. So we learned today that exactly two processes of the operating system in the background branch off so much CPU power that is especially the Surface Pro 3 shows with Core i7 the phenomenon with the power off.
The latest findings in relation to the overheating of the Surface Pro 3 with Intel Core i7 processor, which we have reported in detail yesterday seem to take an interesting turn. While initially emanated from a hardware malfunction and improper cooling that seems problem in the software are too. So is the problem with overheating the model with Core i7 processor the fastest, and it occurs also in the model with Core i5 due to recent information – if you provoked it. The tablet seems it actually overheat, but not by normal usage, but by two processes, the CPU load extremely in the background. This would not only explain the off the Surface Pro 3 with Core i7, but also the relatively rapid throttling the Core i5.
In the Microsoft forums, owner of Surface Pro 3 have to search for the source of error made and seem to find anything on two processes of Windows. Even at rest, if you do nothing with the tablet, pull the processes “Windows Installer Module” and “Windows Installer Module Worker” from extremely much CPU power. The error seems to occur whenever the processes start working in the background. From this point on, the fan seems crazy to play and the CPU to heat up unnaturally strong. The fan cannot dissipate heat properly; the Surface Pro 3 for safety switches off easy. If you deactivate the two processes manually, should no longer occur for many users the problem.
Microsoft has not yet commented on the issue, but should have noticed by now, the reporting of security. A software error that unnecessarily of this means of Surface Pro 3 and thus leads to a high heat can be resolved much well than a hardware problem.
Surface Pro 3: software error might be reason for overheating
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